Practice Team

 

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Practice Management

The Management Team are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Management Team support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

  • Mrs Clare Normington: Managing Partner
  • Miss Lucy Colk: Finance Clerk
  • Miss Brooke Cassinelli: Practice Manager
 

Administration

  • Gemma
  • Demi
  • Zarqa
 

Care Navigators

Care Navigators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Care Navigators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

They are available during practice opening hours. See when our practices and phone lines are open here.

  • Morgan
  • Alicia
  • Madison
  • Sarah
  • Chris
  • Hannah
 

Secretaries

  • Mel
  • Janet
 

Finance Clerk

  • Lucy